Love is an Ingredient Rewards
5% back on every order, online and in our stores.
Our rewards are Reward Dollars now: dollars off instead of hearts. They come off your next order like cash, with nothing to redeem.
Use the email you shop with. There is no password: we email you a 6-digit code and you type it in. Never signed in before? It works the same way, and your account is set up for you.
Had hearts with us before? Here is what changed.
Before
- You earned hearts on your orders.
- You traded hearts in for a reward.
- You used the reward online or at the register.
Now
- You earn 5% back in Reward Dollars.
- Nothing to trade in. $1 is $1.
- In our stores, just ask to use them. Online, tap Apply Reward Dollars at checkout, right above where you enter your credit/debit card.
Your hearts came with you. Every 100 hearts became $1 in Reward Dollars, so 500 hearts is $5 and 750 hearts is $7.50, good for 12 months. You do not need to do anything. In our stores we find you by phone or email; online, sign in with the same email.
In our stores
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Give us your phone or email
Tell the cashier at checkout. That is how your order counts toward your Reward Dollars.
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Ask to use your Reward Dollars
Just say so. They come off all at once, up to your total.
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Pay what is left
Pay the rest the usual way. Whatever you do not use stays in your account for next time.
Online
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Sign in
Use the Sign in button on this page. Enter your email, then type in the 6-digit code we email you.
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Shop like always
Add what you want to your cart and go to checkout. Stay signed in: Reward Dollars only show up for signed-in shoppers.
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Tap Apply Reward Dollars
You will find it in the Payment section of checkout, right above where you enter your credit/debit card. They come off all at once, up to your order total, and you pay whatever is left. Paying in store when you pick up? Skip this step and ask your budtender to take them off at the register.
Questions
Do I need to do anything to switch over?
No. Your hearts moved over on their own. In our stores we find you by phone or email like before. Online, sign in with the email you used for your hearts.
What happened to my hearts?
They became Reward Dollars at 100 hearts to $1, so 500 hearts is $5 and 750 hearts is $7.50. Same value, and nothing to redeem. Any reward coupon you had but never used was added too. Use them within 12 months.
How much do I earn?
5% of what you pay for products, after discounts, in our stores and on loveisaningredient.com. Tax, shipping and gift cards do not count.
Can I use them at both stores and online?
Yes. One balance works in Columbia Heights, in Brooklyn Park and on loveisaningredient.com.
Can I use just part of my Reward Dollars?
Not on one order, online or in store. When you use them, they come off all at once, up to the order total, tax included. Anything left stays in your account for next time, so $50 on a $32 order pays the whole order and leaves $18. Want to save them for a bigger order? Do not apply them at checkout, or tell the cashier you want to save them.
My balance says $0.00. Is something wrong?
Usually it is a different email. The email you are signed in with is shown under your balance; it has to be the one from your hearts or your orders. Still not right? Call (763) 614-5063 or ask at either store and we will sort it out.
Do Reward Dollars expire?
The Reward Dollars your hearts became are good for 12 months, until October 2027. Reward Dollars you earn from now on do not expire.
Do I get anything on my birthday?
Yes: $5 in Reward Dollars on your birthday, if we have your birthday on file and you have ordered with us before. If you gave us your birthday for hearts, we kept it.
When do Reward Dollars show up?
A few minutes after an order is paid. If an order is refunded or returned, the Reward Dollars it earned come back off.
Why did my order not earn?
The order has to be on your account: give the cashier your phone number or email, or sign in before you check out online. Tax, gift cards and the part of an order paid with Reward Dollars do not earn.
Need a hand?
Stop by either store and we will walk you through it, or call (763) 614-5063.
Columbia Heights
4110 Central Ave NE, Suite 208
Brooklyn Park
8505 N Jefferson Lane
Reward Dollars have no cash value and cannot be transferred or exchanged for cash. Love is an Ingredient may change or end this program at any time; Reward Dollars already in your account stay yours to spend. 21+ only.